Freelancer article: How to define business processes?
Registered service providers can introduce themselves with a short article in this Freelancing.hk-News. In this issue, we present you a freelancer in the business analyst category.
As a Consulting Business Analyst, I have a PhD in Information Communications with extensive experience working in the retail, education and manufacturing sectors. I work closely with business stakeholders in order to understand and map existing, or define new, business processes that directly affect the cost base. I use UML standards to identify the core entities in the problem space readily facilitating new design or re-engineering of the process to achieve measurable improvements.
I have a clear focus on communicating with all levels (Business, Project Managers, Solution Architect and Developers). I am an effective and strong facilitator and use workshops to quickly gain consensus extract the optimum requirements through sound interview techniques, encouraging the users to voice their priorities and concern in any stages of the System Development Life Cycle (SDLC).
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This article was published in the Freelancing.hk-News 56.