Like any customer-oriented company, we want to learn from our customers. Accordingly, last May we interviewed 38 active customers with valuable feedback being received. Typical suggestions for improvement include better assignment of freelancer categories, better freelancer qualification review and improving the user-friendliness of the search functions.

Among other things, we asked the question as to whether they planned to use the service again in the future with 35 answering yes. The 3 who said they would not use the service again did so as they had no future requirements.

We aim to continually improve the Freelancing.hk service. Your suggestions or comments are therefore very welcome. Simply mail them to us or call directly on +852-9452 9217.